Personalization Solutions for Online Services

ChoiceStream personalization solutions increase ARPU, boost loyalty, and drive acquisition and profitability by enabling you to deliver a unique, one-to-one experience to every consumer, every time they visit your site.

Relied on by the world's largest sites and services, including AOL, AT&T and Yahoo!, ChoiceStream simplifies the discovery process for consumers and makes it easy for them to find the content and products they care about.

ChoiceStream personalization solutions include:

Introducing New ChoiceStream RealRelevance Retail Suite

The ChoiceStream RealRelevance Retail Suite is the only online merchandising solution proven to drive faster conversions, larger orders and greater loyalty by automatically micro-targeting each shopper with the merchandise that best matches their needs and preferences.

ChoiceStream is driving 250% more revenue per visit than average. For that reason, Overstock has centered the tool on its home page. The more we funnel through there, the better.
Patrick Byrne
Overstock.com
CEO, Overstock.com

Whether you're selling electronics, apparel or any other type of merchandise, the Suite creates a personalized store that spotlights 'best bet' merchandise for every shopper. And, it extends that personalized experience across all consumer touch points, including your call center, direct marketing and in-store kiosks.

The result is richer, more relevant merchandising and marketing that drives new sales, increases average order size and boosts consumer loyalty by helping shoppers discover products they want to buy.

The Suite includes ChoiceStream Personalized Store, Personalized Call Center, and Personalized Direct Marketing.

For retailers who simply want to add relevant 'More like this...,' cross-sell and next-sell recommendations to the shopping experience, but not all the features of the Personalized Store, ChoiceStream offers ChoiceStream Product Discovery.

Find out more about ChoiceStream retail products.

Contact a sales representative for more information.


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Generate faster conversions, larger orders and greater loyalty with a personalized store for every shopper.
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Drive sales and consumer loyalty with CSRs who cater to each shopper's needs and interests.
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Increase response rates and drive repeat business with targeted direct marketing that delivers results.
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ChoiceStream RealRelevance Video Suite 2.0

The ChoiceStream RealRelevance Video Suite drives revenue and retention for online portals and retailers by delivering personalized video recommendations consumers will love.

Our partnership with ChoiceStream reflects our commitment to working with 'best-of-breed' service providers and we're thrilled with the results.
Bob Greene
Starz
SVP, Advanced Services

RealRelevance Video Suite is the personalized guide that gives consumers the inside scoop on their 'best bets' for TV shows, video downloads, and DVDs. It's fast and fun for consumers and generates real business results.

And, RealRelevance Video Suite is the only video recommendation software solution that is upgradeable to support a wide variety of content across multiple devices, including the TV set-top and mobile.

The Suite includes DVD Explorersm 2.0, Video Discoverysm 2.0 and TV Plannersm 2.0.

Find out more about the ChoiceStream RealRelevance
Video Suite.

Contact a sales representative for more information.


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Increase sales conversion and retention with personalized recommendations that cover your entire inventory.
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Boost downloads by making it easier for consumers to find video they want to watch.
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Make your site a 'must-see' destination with a personalized guide that helps consumers find great shows.
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The Power to Be Personal

To help you plan, create, deploy and measure the business impact of ChoiceStream personalization solutions, ChoiceStream also offers a full range of consulting services.