Overview
Your privacy is important to ChoiceStream Inc. ("ChoiceStream" or "we", "us" or "our"). This policy discloses the privacy practices of ChoiceStream with regard to our collection, use, and disclosure of information collected through our personalization services and our corporate website (www.choicestream.com). This policy does not apply to companies that ChoiceStream does not own or control or to people that ChoiceStream does not employ or manage.
If you have questions about this policy, please contact us at privacy@choicestream.com or write to us at Privacy Matters, ChoiceStream, Inc., 210 Broadway, 4th Floor, Cambridge, MA 02139.
This privacy policy is effective as of April 10, 2008.
Anonymous User Information Collection and Use
Cookies. To provide effective and meaningful personalization services to our customers and in turn their users, we use "cookies" - small data files that contain a string of characters, including an anonymous unique browser identifier - that are sent to a user's computer browser from our servers when our personalization services are accessed. Cookies enable us to "remember" a user, to store user preferences, and to track user trends. Importantly, we use cookies to improve the quality of the personalization services we offer and to better understand how users interact with our services. We do not and cannot use cookies to retrieve individual personally identifiable information about a user. Further, the cookie technology we use cannot obtain information from a user's hard drive or pass on a computer virus.
Choices about Cookies. Most browsers are set up to accept cookies. If you prefer not to receive cookies, you can set your browser to warn you before accepting cookies and refuse the cookie when you are alerted to its presence. Or, you can also refuse all cookies by turning them off in your browser. However, if you disable the use of cookies in your web browser, some features of our personalization services may not operate optimally or properly. Finally, at any time you can delete cookies from your browser.
Log Information. When a user accesses our personalization services, our servers automatically record information that a user's browser sends. These server logs include information such as Internet Protocol address (a unique number that is automatically assigned to a user's computer), the date and time of use of personalization services, one or more cookies that may uniquely identify a user's browser, type of browser being used, and interactions with our services. We do not collect any unique information about a user (such as a user's name, e-mail address, etc.).
Information Security
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage, and processing practices and security measures. Our servers are protected by firewalls and are physically located in secure data facilities to further increase security.
Information Sharing
We may share aggregated, non-personal, general information, such as how users interact with our personalization services, for example, or how may users clicked on a particular recommendation or the average rating of a movie or music title. This information does not identify you individually and cannot be used to contact you.
Information Gathering by ChoiceStream Customers
Customers use our personalization services to enhance their websites, services, and related offerings. These sites may place their own cookies on your computer, collect data, or solicit personal information. For more information about information collection and use by these customers, please refer to their privacy policies.
Sale of Assets
In the event that another company acquires all or substantially all of the assets related to the business of ChoiceStream, we reserve the right to include any or all stored customer information and anonymous user information among the assets transferred to the acquiring company.
Correspondence
If you contact us, we may keep a record of that correspondence and we may collect your email address.
P3P Policy
ChoiceStream also subscribes to a P3P policy, which may be viewed in plain text by accessing the "Privacy Report" in your browser. To the extent that there is any inconsistency between the machine-readable P3P policy and this Privacy Policy, this Privacy Policy governs.
Changes to Privacy Policy
ChoiceStream may update this Privacy Policy from time to time by posting a new version of it on our website. Each version of the Privacy Policy will be indicated by a reference its effective date in the "Overview" section.
Questions and Comments
Questions and comments about this privacy policy should be directed to privacy@choicestream.com or write to us at Privacy Matters, ChoiceStream, Inc., 210 Broadway, 4th Floor, Cambridge, MA 02139.
Addendum: Corporate Website Information Collection And Use
Collection of Customer Information
ChoiceStream's customers are businesses, not individuals, and our corporate website collects contact information from our customers and prospective customers who request information and/or fill out 'Contact Us' forms. To the extent that personally identifiable contact information (first and last name, telephone number, and e-mail address) is collected, we may use this to provide you with information that you requested, to correspond with you about any questions or concerns you have brought to our attention, or to notify you of new services or updates to our existing services. We do not share, sell, rent, or trade any of your personally identifiable information to any third party for promotional purposes or otherwise except as expressly described herein. Anyone who has provided personal contact information through ChoiceStream's corporate website may e-mail ChoiceStream at info@choicestream.com to update, delete, and/or correct their personal contact information.
Use of Customer Information
ChoiceStream does not rent, sell, or share personal information about you with other people or non-affiliated companies unless we obtain your prior consent. We may share personal information when we believe such action is appropriate to comply with law (such as legal process), to protect our rights or property, to enforce customer agreements, or to bill or collect for services. We post customer testimonials on our website which may contain personally identifiable information such as the customer's name. We obtain the customer's consent prior to posting the testimonial.
Third Party Websites
Our corporate website may contain links to other websites on the Web. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects information, including personally identifiable information.
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